PLEASE NOTE: You may also need to learn how to properly type in your case sensitive login information by referring to your mobile device's manual. Typing in 'access25' will return an error saying that your password is incorrect. The same is true of your PASSWORD, if your password was 'Access25' when it was created, it must be entered exactly the same. Typing in 'john' will return an error saying that the username is incorrect. For example, if the USERNAME was 'JoHn' when the account was created, it must be entered exactly the same.
When a username or, password is entered it must match the case that was originally used. You will see the corrections made in green type. Also, make sure there are no extra spaces before or after your username and password, as this will cause your login to be rejected.Ĭlick here to view a simple login animation to demonstrate CaSe sensitivity. Your username and password are CaSe SeNsITIve and must be entered with the exact capital and lowercase letters received in your sign up email.
